Ybaje Privacy Policy — Your Data Is Completely Safe With Us

When you register and use Ybaje, we collect various types of information that are essential for us to provide our services properly. Below is a clear breakdown of what we collect:

Ybaje uses your data only for specific, legitimate purposes — it is never used beyond what it was originally collected for. The reasons we use your data include:

• To create and manage your account and to verify your identity.
• To process deposits, withdrawals, and other financial transactions.
• To deliver betting services accurately and determine outcomes.
• To meet regulatory requirements for anti-money laundering and fraud prevention.
• To provide customer service and support — including responding to your complaints or inquiries.
• To ensure platform security and detect suspicious activity.
• To send you bonus offers and promotions — but only if you have consented to marketing communications.
• To improve the site experience and test new features.

You can opt out of marketing emails or SMS at any time. Simply update your "Communication Preferences" in your account settings, or email us at support@ybaje.bet.

Ybaje never sells your personal information. However, in certain circumstances, limited data may need to be shared with third parties. These circumstances include:

• Payment Provider: Necessary data is shared with payment services such as bKash, Nagad, or banks to process transactions.
• KYC Verification Service: Approved third-party services may be used for identity verification. They are bound by the same privacy standards as we are.
• Legal obligations: We may be required to share information with government authorities in compliance with applicable Bangladeshi law or court orders.
• Fraud Prevention: Data may be shared with security agencies to investigate suspicious activity.

The Ybaje website uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored in your browser that help the site remember your preferences and session details.

Types of cookies we use:

• Essential Cookies: Login sessions, security tokens, and similar data — the site cannot function properly without these.
• Functional Cookies: To remember your language preferences and display settings.
• Analytics Cookies: To understand which parts of the site are used most — this is done on a fully anonymous basis.

You can disable non-essential cookies at any time through your browser settings. Note that some features may not function properly if you do.

Ybaje does not retain your data longer than necessary. However, certain information must be kept for a specified period due to legal obligations:

• All data is retained while your account remains active.
• Financial transaction records are retained for up to 5 years after account closure — as required by law.
• KYC documents are retained for a maximum of 3 years after account closure.
• Customer service contact history may be retained for up to 2 years.
• Once the retention period expires, data is securely deleted or anonymized.

Ybaje believes you should have full control over your own data. We therefore provide you with the following rights:

Ybaje uses industry-leading security technology to protect your data. The key elements of our security framework are:

• 256-bit SSL/TLS encryption — applied to all data transmissions.
• Sensitive data stored in our database is kept in an encrypted format.
• Two-Factor Authentication (2FA) option.
• Regular third-party security audits and penetration testing.
• 24/7 server monitoring and detection of unusual activity.
• Staff access to data is restricted to the minimum necessary.

In the event of a data breach, Ybaje will notify affected users within 72 hours and take all necessary steps.

Ybaje strictly prohibits anyone under the age of 18 from registering or placing bets. We take special measures to protect minors:

• Age is verified at registration and confirmed during KYC.
• Any account suspected of belonging to a minor is suspended immediately.
• If a parent reports that their child has an account, we will investigate and take action immediately.

Ybaje may update this Privacy Policy when necessary. If changes are made, we will:

• We will update the "Last Updated" date on this page.
• We will notify your registered email address of any significant account changes.
• Continued use of the site after any changes have been made will be considered acceptance of the updated policy.

We recommend checking this page regularly. To request previous versions, contact us at support@ybaje.bet.

If you have any questions, concerns, or complaints about this Privacy Policy, please get in touch with us. Our dedicated Privacy Team is always ready to assist.

We want you to always feel confident that your data is completely safe with Ybaje and that your privacy is our top priority. Your trust is our greatest asset.